Every enquiry, in one pipeline, fairly shared.
Sales captures enquiries from property portals, your website, phone calls and walk-ins through a single intake, distributes them across the telecalling and closing teams on a rota, and follows each buyer from first call through site visit, hold, token and booking.
Every enquiry comes through one door.
Whatever the source, a lead is created the same way, deduplicated the same way and allocated the same way. That is what makes source performance comparable — and what stops a paid portal lead dying in an inbox nobody owns.
Alert emails are parsed into structured leads on arrival, so the enquiry is in the pipeline before anyone opens the inbox.
A signed webhook endpoint per source. Your site posts the form; the lead appears with its source attached.
A telephony webhook creates or matches the lead on the call, so an unanswered enquiry is still a record.
Signed delivery direct from Meta — no token to leak, no CSV to download.
Manual entry through the same intake, so a walk-in is deduplicated against an existing enquiry.
CSV import through the same door, with the same validation as everything else.
Distribution is a rota, not a race.
Leads are shared across the telecalling and closing teams on a defined rota rather than going to whoever refreshes fastest. Availability, capacity and who is on shift all count.
Speed of pickup and quality of close are not the same skill. If allocation rewards only the first, you are quietly routing your best enquiries away from your best closer.
First call to booking, with the unit attached.
A lead in Terra is tied to actual inventory, not to a free-text note about what the buyer wanted. A hold on a lead is a hold on a unit.
Built for a telecaller’s morning, not a report.
Sales, walked through.
Two minutes, from a telecaller’s first call of the day to the manager’s view of the whole pipeline.
See it against your own project.
A walkthrough runs on your data — one real approval, one live tower, last week’s enquiries. Forty minutes, no slides.